RELM Service Department

RELM Wireless Service

The RELM Wireless Customer Service & Technical Support Team Experienced, specialized technicians and customer service professionals with a gift for translating “engineer-ese’ into English.
Many issues can be resolved in a short conversation with one of our Product Specialists. Contact the team at (800) 422-6281 or by email at service@relm.com Office Hours: 8:00am to 5:00 pm Eastern Time Factory Service Form \| Factory Service Pricing \| Warranty Statement ________________________________________________________________________________________________
Repair Policies It is the practice and policy of the Service Department to restore repaired products to original factory specifications whenever possible. Warranty items will be repaired or replaced at the discretion of the Customer Service Deparment. To obtain factory repair, pack the Product carefully and include the factory service form describing the specific defect that has caused you to return it. For your protection, it is advisable to insure the parcel against loss or damage. The Product (with evidence of original installation or purchase) should be shipped or delivered to: RELM Wireless Corporation Attention: Customer Service 7100 Technology Drive, West Melbourne, Florida 32904

Most RELM Wireless Dealers are authorized Warranty Repair facilities.
Click Here for a list of recommended RELM Wireless repair centers
Click Here to find your closest Authorized dealer
Click Here to find Parts Distributors

BK Radio Warranty Identification		RELM Radio Warranty Identification
The serial numbers of BK Radio portable and mobile radios include a date code that can be used to determine warranty coverage. The first two digits indicate the year of production, the second two digits indicate the month of production with the remaining digits being the inventory control number		Warranty coverage for RELM and RELM/BK products are based on purchase date. Proof of purchase may be required for warranty repair. Contact Customer Service for information on your radio's warranty status.
Example: 0922123
09 = year 21 = week 123 = control number
This radio is under warranty until May of 2011.

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